🚚 Shipping Policy

Last Updated: January 2025

At MITTAL BOOK DEPOT, we ensure safe, fast, and reliable delivery of your books across India.
Please read our Shipping Policy to understand how your orders are processed and delivered.

📦 Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

🚀 Shipping Time

Delivery time depends on your location:

Uttar Pradesh: 2–4 business days
North India: 3–6 business days
Rest of India: 5–9 business days
Remote or rural areas may take slightly longer.

We always try to deliver as fast as possible.

🧾 Shipping Charges

Shipping charges are calculated at checkout based on your location and order weight.
From time to time, we offer Free Shipping during special promotions.

🚚 Delivery Partners

We ship through trusted courier partners such as:

DTDC
Delhivery
India Post
Other reliable logistics companies

Tracking details will be shared once the order is dispatched.

🔍 Order Tracking

Once your order is shipped, you will receive:

Tracking ID
Courier partner details
Live tracking link (if available)

You can track the shipment anytime until it reaches your address.

📍 Incorrect Address / Failed Delivery

Please ensure your address and contact number are correct.
We are not responsible for delays or failed delivery due to:

Incorrect or incomplete address
Unreachable phone number
Customer not being available at delivery time

Reshipping charges may apply if the package returns to us.

📦 Damaged or Missing Items

If you receive:

A damaged package
Wrong item
Missing books

Please contact us within 48 hours of delivery with photos/video proof.

We will resolve the issue ASAP.

🌍 Shipping Coverage

We currently ship within India only.
For bulk or school orders, contact us directly.

📩 Contact Us

For any shipping-related queries, contact:

MITTAL BOOK DEPOT
D-38, Industrial Area, Site-A, Mathura – 281 004
Email: mittalbookdepot@gmail.com

Shipping Policy